How can we help?

Setting up your loyalty card takes about 5 minutes and is free for up to 50 customers, with no credit card.

• Go to kyroba.app and tap "Create my free card". Pick your type of business and Kyroba adds sample rewards you can change.
• Set the name, the color and how many stamps the reward takes. The preview shows how it will look on your customers’ phones.
• Create your account with your email and a password.
• In your dashboard, follow the getting-started guide: print your sign with the QR code and put it on the counter.

Customers scan the QR code, enter their name and phone number, and they have their card. No app to download.

In your dashboard, tap "Scan / Charge" (the middle button on your phone).

• Ask the customer to open their card and scan its QR code with your phone camera.
• If they don’t have their phone handy, find them by name or phone number in "Clients".
• If your rules are per purchase or per dollar, type the amount and Kyroba works out the stamps or points.

Kyroba prevents adding two stamps to the same customer by mistake, and the customer’s card updates on its own.

When a customer collects the stamps for a reward, you’ll see the button to redeem it when you scan them. Redeeming takes those stamps off the card.

• You can have several rewards (for example at 5 and 10 stamps). Change them in More → Settings.
• The birthday gift is added automatically on the customer’s first visit in their birthday month, if they gave you their month.
• With VIP levels, your most frequent customers earn extra stamps on every visit.

Your customers can book from your Kyroba page (kyroba.app/your-link), 24 hours a day.

• Add your services with their length and price, and set your hours.
• Bookings show up in "Schedule". You can also add a booking someone made by phone with "+ New appointment".
• The customer gets a link to view, change or cancel their appointment, and a reminder one day before.
• You can ask for a deposit or a card on file (you need to connect Stripe, see "Getting paid with Stripe").

To collect deposits, tips, packages, gift cards, memberships or QR payments, connect your own Stripe account in More → Sales & shop.

• Money goes straight to your Stripe account and then to your bank. Kyroba never touches your money or charges a commission on those payments.
• Stripe charges its own fee per payment. You can see it in your Stripe dashboard.
• You enter your bank details in Stripe, never in Kyroba.

If you have more than one barber or stylist, turn on team mode in More → Team.

• Invite each barber with a link. Each one gets their own profile, schedule and customers, and you see everything.
• You can also add front-desk staff who can only scan and see today’s schedule.
• Each extra barber on a paid plan costs the per-station price shown on the pricing page.

On Android, customers can save the card to Google Wallet. On iPhone, they open it from their link and can add it to their home screen.

• The Wallet card updates by itself every time you add a stamp.
• From More → Grow you can send notifications to the card, for example a promo for a slow day. There’s a monthly limit so customers aren’t bothered.

In Schedule → Forms you can create forms (for example allergies or a chemical-service consent) that customers fill in and sign from their appointment link.

• Kyroba includes sample templates in Spanish and English. Check the wording fits your business: they are examples, not legal or medical advice.
• Customers must agree to you keeping their answers before they submit.
• You can view, print or save each signed form as a PDF.

The free plan never expires: it’s free for up to 50 customers. When you need more, upgrade from your dashboard.

• To change your card, see invoices or cancel, tap "Manage billing" in your dashboard.
• If you cancel, you keep your plan until the end of the period you already paid and won’t be charged again.
• If we charged you by mistake, email support@kyroba.app and we’ll refund that charge. See the Refund Policy for details.

Your customers are yours. In Clients → Export you download your list as a file that opens in Excel or Google Sheets.

If you’re coming from another app or paper cards, upload your list in Clients → Import customers and Kyroba creates their cards with the stamps they already had.

In "My products" (kyroba.app/cuenta), at the bottom, you’ll find "Delete my account". Before deleting, Kyroba cancels your plan and any active charges.

Your card, customers, their stamps and your bookings are deleted forever. To keep your list, export it first (Clients → Export).