Terms and Conditions

Last updated: October 30, 2026

These terms are the agreement between you and Darian Quero ("Kyroba", "we") for using Kyroba. By creating an account or using the service, you accept them. If you do not agree, do not use the service.

1. The service

Kyroba offers local businesses ("Businesses") a digital loyalty card, a page with online booking, reminders, payments, a store, forms and other tools. Customers of Businesses ("Customers") use Kyroba for free through the Business’s pages and links.

2. Accounts

• You must be at least 18 to create a Business account and must provide truthful information.
• Keep your password safe. You are responsible for activity on your account and on the team accounts you invite.
• Demos are for testing and are deleted automatically within 24 to 48 hours.

3. Plans, payments and renewal

• The free plan has the limits shown on the website. We may change those limits with at least 30 days’ notice.
• Paid plans are charged in advance through Stripe, monthly or yearly as you choose, and renew automatically until you cancel. Prices do not include taxes where they apply.
• You can cancel at any time from your dashboard; cancellation takes effect at the end of the period already paid and you will not be charged again. Refunds are explained in the Refund Policy.
• If we raise the price, we will notify you at least 30 days in advance and you can cancel before it applies. If you are on a yearly plan, we will remind you before each renewal.
• Team barber seats are charged according to the number of active barbers, as shown in the dashboard.

4. Payments between Businesses and Customers

Deposits, no-show fees, QR payments, tips, packages, gift cards, memberships and orders are charged through Stripe directly to the Business’s own Stripe account. The seller is the Business, not Kyroba. Kyroba charges no commission on those transactions. Refunds, cancellations and complaints about those payments are decided and handled by the Business under its own rules.

5. Business responsibilities

If you use Kyroba as a Business, you agree to:

• Comply with the laws that apply to you, including consumer protection, privacy, text messaging (TCPA), email, gift card and pricing laws.
• Tell your customers your rules (cancellations, deposits, fees, refunds, expirations) before charging them. In New Jersey, for example, gift card balances cannot expire within 24 months.
• Use forms and consents with wording suitable for your business. Kyroba provides example templates, not legal or medical advice.
• Send messages only to customers who gave permission, and honor anyone who asks to stop.
• Hold the rights to the logos, photos and text you upload, and not upload illegal, misleading or offensive content.
• Not publish fake reviews or testimonials, and not make rewards conditional on a positive review.
• Use your customers’ data only to serve them and in line with our Privacy Policy.

6. Acceptable use

You may not: use Kyroba for anything illegal or to send spam; try to access other people’s accounts or data; copy, resell or reverse engineer the service; overload it or automate access without permission; or impersonate another person or business.

7. Content and ownership

You keep ownership of the data and content you upload. You give us permission to store, display and process it only to provide the service to you. Kyroba, its software, design and brand belong to Darian Quero. You can export your customers from the dashboard.

8. Third-party features

Some features rely on third parties (Stripe, Google Wallet, Apple Wallet, Twilio, Square, Supabase, Vercel, Resend). Their use is also subject to their own terms, and we do not control their availability.

9. Availability and changes

We work to keep Kyroba running at all times, but there may be interruptions, errors or maintenance. We may improve, change or remove features; if we remove something important from a paid plan, we will notify you in advance.

10. Suspension and closure

You can delete your account from Settings. We may suspend or close accounts that violate these terms or put others at risk, with notice when possible. On closure, your data is deleted as described in the Privacy Policy.

11. Warranties

We provide the service with reasonable care, but "as is": we do not guarantee it will be error-free or achieve a specific result, such as more sales.

12. Limitation of liability (Business accounts only)

For Business accounts, and to the extent the law allows, our total liability for claims related to the service is limited to what you paid us in the previous 12 months, and we are not liable for lost profits or indirect damages. This section does not apply to Customers who use Kyroba as consumers, and it never limits our liability for personal injury, property damage, gross negligence, willful misconduct or any other liability that cannot be limited by law.

13. Indemnification (Business accounts only)

If you have a Business account, you are responsible for third-party claims caused by your breach of these terms or of the law (for example, messages sent without permission or content you do not own), except where the harm was caused by Kyroba. This section does not apply to Customers who use Kyroba as consumers.

14. Consumer rights

Nothing in these terms limits rights you have as a consumer that cannot be waived by law, including under New Jersey law (such as the Consumer Fraud Act and the Truth-in-Consumer Contract, Warranty and Notice Act). We do not ask you to waive your right to sue or to recover attorneys’ fees where the law allows, and we do not shorten legal deadlines to make a claim.

15. Governing law and courts

These terms are governed by the laws of New Jersey, USA. Business accounts agree to the courts of New Jersey. If you are a consumer, you may also bring a claim in the courts where you live when the law allows.

16. Changes to these terms

If we make a material change, we will announce it on the site or by email at least 15 days in advance. If you keep using Kyroba afterward, you accept the changes; if not, you can cancel.

17. Contact

Darian Quero · New Jersey, USA · info@kyroba.app